Shipping policy

Shipping Policy

Thank you for shopping at Dealbabaf. We aim to provide clear and transparent shipping information so you can understand how your order is processed, shipped, and delivered.

This Shipping Policy applies to purchases made through our official website, https://dealbabaf.com.

1. Order Processing

After an order is placed, we review the payment confirmation, product availability, shipping details, and other information necessary to prepare the shipment.

Orders are processed during our regular business days, Monday through Friday, excluding applicable public holidays.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

If additional information is required to process your order, our customer support team may contact you using the email address provided during checkout.

2. Shipping Destinations

Dealbabaf serves customers in the destinations supported by our checkout system.

Available shipping destinations and delivery options depend on the shipping address, product availability, and applicable carrier services.

If your destination is not supported, the relevant shipping option may not be available during checkout.

3. Shipping Fees

Shipping fees are calculated and displayed during checkout, based on the destination, available shipping method, and applicable order conditions.

Any free shipping offer, if available, will be reflected in the checkout process.

Customers can review the applicable shipping charges before confirming payment.

We do not charge additional shipping fees beyond those disclosed during checkout, except where legally applicable import duties, taxes, or customs charges are separately assessed by the relevant authorities or carriers.

4. Estimated Delivery Times

Estimated delivery times depend on the destination, selected shipping method, carrier operations, customs procedures, and other relevant circumstances.

Any delivery estimate displayed during checkout or provided with tracking information is an estimate rather than a guaranteed arrival date.

Actual delivery times may vary due to customs inspections, transportation disruptions, public holidays, severe weather, or unexpected carrier delays.

5. Order Confirmation and Tracking

After successfully placing an order, customers will receive an order confirmation at the email address provided during checkout.

Once the order has been dispatched, tracking information will be provided when available from the shipping carrier.

Customers may use the tracking information to monitor shipment progress.

Please allow time for carriers to update tracking records after the shipment has been collected or processed.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please ensure that your recipient name, street address, apartment or unit number, city, postal code, country, and contact details are correct.

If you notice an error in your shipping information, please contact us as soon as possible at [email protected].

We will try to assist with address corrections before dispatch. However, changes may not be possible once the order has been shipped.

7. Delayed or Missing Deliveries

Occasionally, deliveries may be delayed due to circumstances outside our reasonable control.

If your order appears delayed, please check the latest tracking information first.

If the tracking information does not update for an extended period or your package has not arrived within the estimated delivery window, please contact our customer support team.

We will review the available shipment records and assist with a carrier inquiry where appropriate.

8. Damaged Packages or Incorrect Items

If your package arrives visibly damaged or contains an incorrect item, please contact us promptly.

When reporting an issue, please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the item and packaging, when available

Our team will review the information and assist with an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.

9. Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, or other government charges depending on the destination country or region.

Unless otherwise stated during checkout, such charges may be the responsibility of the recipient.

Customs clearance procedures may also affect estimated delivery times.

10. Undeliverable or Returned Packages

A shipment may be returned to the sender if delivery cannot be completed due to an incorrect address, unsuccessful delivery attempts, or other carrier-related reasons.

If a package is returned, please contact our support team.

We will review the circumstances and explain the available options, including reshipment or refund where applicable.

Any handling of returned shipments will be consistent with our Return & Refund Policy and applicable consumer protection laws.

11. Contact Information

If you have questions about shipping, delivery, or tracking, please contact us.

BRAND: Dealbabaf

LEGAL COMPANY NAME: Wuwei Dongxu Trading Co., Ltd.

OWNER / REPRESENTATIVE: Xu Dong

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 18081955459

WEBSITE: https://dealbabaf.com

BUSINESS ADDRESS: Room 601, Building 5, Longquan Shanzhuang, Quantang Town, Wuwei City, Wuhu, Anhui Province, China