Return & Refund Policy

At Dealbabaf, we want customers to have a clear understanding of our return and refund procedures.

This Return & Refund Policy applies to purchases made through our official website, https://dealbabaf.com.

1. Return Eligibility

Customers may request a return within 30 days of receiving their order, subject to the conditions outlined below.

To be eligible for a standard return, the item should:

• Be in its original condition, unused, and free from damage caused after delivery.

• Include all original accessories, components, and packaging where reasonably available.

• Be accompanied by proof of purchase or the relevant order number.

Items that have been installed, altered, or damaged through improper use may not qualify for a change-of-mind return, except where applicable consumer protection laws provide otherwise.

2. How to Request a Return

To request a return, please contact our customer support team at:

[email protected]

Please include:

• Your order number

• The product you wish to return

• The reason for your return request

• Relevant photographs, if the product is damaged, defective, or incorrect

Our team will review your request and provide return instructions where applicable.

Please do not send items back without first contacting us for return instructions.

The appropriate return address will be provided after your request has been reviewed.

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible after delivery.

Please provide a description of the issue and photographs where available.

We will review the circumstances and offer an appropriate resolution, which may include a replacement, refund, or another remedy consistent with applicable consumer protection laws.

Where an item is confirmed to be defective, damaged during delivery, or incorrectly supplied, we will arrange an appropriate resolution without requiring the customer to bear return shipping costs where the law requires us to cover them.

4. Vehicle Compatibility Issues

Some products sold by Dealbabaf are intended for specific vehicle storage areas, including center consoles, seat gaps, armrests, and trunks.

Before purchasing, customers should review the available dimensions, product details, and compatibility information.

If a product does not fit your vehicle, please contact us with your order number, relevant product details, and information about the compatibility issue.

If the product was incorrectly described or does not conform to the information provided at purchase, we will review the available remedies under applicable consumer protection laws.

For change-of-mind purchases or customer selection errors, the standard return conditions may apply.

5. Return Shipping Costs

For standard returns resulting from a change of mind, customers may be responsible for return shipping costs, subject to applicable law.

If the return results from an incorrect, defective, or damaged product, we will review the circumstances and arrange the appropriate return shipping solution.

Any applicable return shipping requirements will be communicated before the return is arranged.

We recommend using a trackable shipping method when returning products.

6. Refund Processing

Once a returned item has been received and inspected, we will notify you of the outcome of your refund request.

If your refund is approved, the amount will generally be returned to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank, payment provider, and card issuer.

Any refund deductions or exclusions must be disclosed where applicable and comply with relevant consumer protection laws.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at [email protected].

We will review whether the order has already been processed or dispatched.

If an order has not yet been shipped and cancellation is possible, we will arrange cancellation and any applicable refund.

If the order has already been dispatched, you may need to follow the return procedure after receiving the item.

Your statutory cancellation and withdrawal rights, where applicable, remain unaffected.

8. Exchanges

If you would like to exchange an item for another product or variation, please contact our customer support team.

Exchange availability depends on product stock, item condition, and the circumstances of your request.

If a direct exchange is unavailable, we may offer an alternative solution consistent with our return procedures and applicable law.

9. Missing or Delayed Refunds

If your approved refund has not appeared in your account, please first check with your payment provider or financial institution.

Processing times can vary between payment methods.

If you still require assistance, please contact us with your order number and relevant refund details.

We will review the available transaction information and assist with your inquiry.

10. Exceptions and Consumer Rights

Certain products may be subject to specific return limitations where permitted by law.

Any applicable exceptions will be disclosed in accordance with relevant legal requirements.

Nothing in this policy limits or excludes statutory consumer rights that cannot legally be waived, including rights relating to defective, misdescribed, or nonconforming goods.

11. Contact Information

For questions about returns, refunds, exchanges, or cancellations, please contact us using the details below.

BRAND: Dealbabaf

LEGAL COMPANY NAME: Wuwei Dongxu Trading Co., Ltd.

OWNER / REPRESENTATIVE: Xu Dong

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 18081955459

WEBSITE: https://dealbabaf.com

BUSINESS ADDRESS: Room 601, Building 5, Longquan Shanzhuang, Quantang Town, Wuwei City, Wuhu, Anhui Province, China